The Channel Node lets you send a notification through a specific channel (such as Email, SMS, WhatsApp, etc.) using a configured provider. This is different from the Template Node — here, you manually select the provider and specify recipient details instead of using a predefined template.

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Basic Workflow Configuration

In a Basic workflow, the configuration is straightforward:

  • Provider: Select from a dropdown list of available providers for the chosen channel.
  • Wait for Delivery Status: A checkbox to indicate whether the workflow should pause until a delivery status (e.g., delivered or failed) is returned.

This setup works well when you want to quickly trigger a notification using a static provider and recipient details.

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Advanced Workflow Configuration

In an Advanced workflow, this node offers more flexibility:

  • Static Mode (default view):
    • Provider: Same as in Basic — select a static provider from the dropdown.
    • Recipient Field: Enter the value for the recipient (e.g., Email address, phone number) or use a variable via JSON path (e.g., ${workflow.input.recipient.email}).
    • Wait for Delivery Status: Same checkbox as in Basic.
  • Dynamic Mode (enabled via toggle switch): When toggled ON, the node supports fully dynamic provider routing:
    • Provider Integration name or JSON Path: Input field to define the integration either directly or via a JSON path (e.g., ${workflow.input.provider_name}).
    • Provider (dropdown): Still available as a fallback or default.
    • Recipient Field or JSON Path: Define where to fetch recipient info dynamically — e.g., ${workflow.input.notify.sms}.
    • Wait for Delivery Status: Optional checkbox to enable delivery-based control logic.