Earlier, we covered how to create a workflow and got familiar with the Workflow Editor. Now, let’s take a closer look at how each node works.

Inside the editor, you build your workflow by connecting nodes — each representing a specific action, condition, or message step. To add a node, click the + icon below an existing one. Then click the node to open its configuration panel.

Each node allows you to define how that step behaves. You can:

  • Set static values or attach message templates
  • Add conditions, delays, or branching logic
  • In Advanced workflows, configure nodes dynamically using variables with JSON paths

The sections below cover each node type in detail and explain the options available for configuration.



Once your workflow is designed to match your use case, just click Publish to push it live. From there, it’s ready to go — the moment the right trigger fires, your workflow jumps into action!

Up next, let’s explore how to test your workflow and understand how triggers work behind the scenes.